Home / How we work

How we work

The OMNIDATA GLOBAL management organization and functional departments exist to perform the necessary processes for implementing a customer’s requirements. Our approach is considered an integral part of a total plan to deliver on all projects we undertake. here is an overview of how we work.

1.0 Management and Implementation Plan and Schedule

OMNIDATA GLOBAL plans are always prepared in accordance with any Q&As and the SOW. OMNIDATA GLOBAL provided documentation that describes the approach we use for managing the installation, operation, and maintenance of a proposed Solution. The plan reflects policies, standards, practices, and methodologies used by OMNIDATA GLOBAL in managing these requirements. More specifically, the plan and schedule in a proposal reflect the level of detail required for OMNIDATA GLOBAL to succeed.

The OMNIDATA GLOBAL management organization and functional departments already exist to perform the necessary processes for implementing a customer’s requirements. Our approach is considered an integral part of a total plan and includes:

-System design and engineering plan
-System integration plan
-Configuration management plan
-Site preparation and equipment installation plan
-Specific site work package plan
-Training plan and
-Technical support plan (maintenance)

OMNIDATA GLOBAL has a comprehensive project management organization that takes responsibility for every aspect of managing the requirements, as stated in the SOW. A designated OMNIDATA GLOBAL Project Manager coordinates the implementation from beginning to end of the contracts lifecycle and ensures accountability. This arrangement fosters clarity and coherence in every aspect of the relationship between OMNIDATA GLOBAL and the customer.

The OMNIDATA GLOBAL Project Manager (PM), assisted by the project management team, works with the customer for the duration of the project to define, plan, guide, and monitor every aspect of the project, ensuring service delivery on time, to specification, and within budget.
The OMNIDATA GLOBAL overall Project Manager will:
-Provide a primary point-of-contact to the customer
-Manage definition of roles and responsibilities
-Manage definition and negotiation of project scope
-Manage definition and agreement of the overall project plan
-Manage project financials
-Manage the production of status reports
-Ensure that procedures are defined for the project
-Manage delivery to agreed project milestones
-Ensures acceptance and commissioning criteria are defined prior to installation
-Implement timely coordinated roll-out of all services
-Third party vendor management where required
-Ensure that OMNIDATA GLOBAL project management methodologies are observed

1.2  Project Management Methodology

OMNIDATA GLOBAL defines methodology as “what is to be delivered by the PM in terms of documents, forms, and reports”. The project deliverables cover all aspects of project planning, implementation, and hand-over in the life cycle of a contract.
The methodology:
-Establishes the specific procedures that will enable timely, high-quality delivery within the defined budget
-Ensures that efficiency, consistency, and communication are optimized in the context of project implementation
-Enables customization of procedures for each individual project
OMNIDATA GLOBAL’ Project Management Team is trained in PM methods, certified and supported by methodology development and process tools to ensure delivery consistency and high productivity.

1.3 Selecting the Project Management Team

We put the following at the back of our minds while selecting the Project Management Team for our customers’ projects.

1.3.1 Product Basis
The OMNIDATA GLOBAL PM team must be flexible enough to meet the needs of any customer requirement. Managing the team requires experience and efficiency based service delivery.

1.3.2 Standard versus Value Added
It is the project complexity and project management product selection process that determines the value add project management resource. Beyond a certain complexity, the risks associated with the project must be proactively managed. To provide the customer with the assurance of project delivery to agreed time, cost and quality targets, the project management disciplines must be considered on the value proposition.

1.3.3 Deliverables by Product
Each project phase is marked by the completion of one or more deliverables, tangible, verifiable outputs of the project. The number and type of deliverables varies across the project categories.

1.4 OMNIDATA GLOBAL Internal and Customer Responsibilities

1.4.1 Overall Project Responsibilities
A key to achievement of successful project delivery and customer satisfaction is the establishment of clear responsibilities for project delivery.

1.4.2 OMNIDATA GLOBAL Internal Responsibilities
The OMNIDATA GLOBAL delivery team is comprised of a Project Director, Senior
Project Manager, Infrastructure Lead, Software Lead, and QA/QC Lead. OMNIDATA GLOBAL will engage other project team members to maximize delivery satisfaction for the customer through effective teamwork.

During the Initiation phase, the Project Director, in conjunction with the team, will define the responsibilities of all resources for project delivery. Responsibilities will vary between projects and are only relevant to that project’s delivery.

For the overall Project Director to ensure delivery to cost, schedule and quality, and hence customer satisfaction and profitability, the project sponsor must fully own delivery of the contracted services from initiation of the project. Any additional requirements or increased scope e.g. extra sites, cost changes or anything that will affect the project delivery must be agreed with the Project Director and after that agreed with the customer. No other team member can accept changes or agree directly with the customer.

1.4.3 OMNIDATA GLOBAL versus Customer Responsibilities

In presenting an engagement solution to a customer, it is important to ensure clarity of the customer versus OMNIDATA GLOBAL responsibilities. The project manager will document these for agreement at the beginning of the project. If the customer requires OMNIDATA GLOBAL to perform tasks previously agreed to as customer responsibilities, these will be managed under change control to prevent scope creep that will impact on the cost and delivery time of the project. The differentiation will usually be as follows: OMNIDATA GLOBAL Responsibilities
-Signoff project objectives and scope
-Central project team
-Customer single point of contact
-Verify objectives and scope
-Process development (consistent global quality)
-Planning and management of schedule and cost
-Quality control
-Project tracking and reporting
-Technical design and support
-Central direction and monitoring of local engineering teams
-Site preparation to agreed planning model
-Site survey
-Location planning / Site Design (optional)
-Equipment Procurement (optional) Installation and acceptance test Migration (optional)
-Project Close Customer Responsibilities
-Signoff project objectives and scope
-Confirmation of equipment baselines / standards
-Sign off design rules and standards
-Provision of location details and contacts
-Provision of empowered project team
-Provision of empowered local contacts
-Sign off project schedule
-Sign off for site survey and location planning documents
-Sign off site survey documents
-Sign off installation & acceptance
-Sign off project closure